Full job posting
Specialist - HR Operations
Abu Dhabi Commercial Bank • Abu Dhabi, United Arab Emirates
The Role
This is a specialist position within the HR Operations function at the company, based in Abu Dhabi. The role sits at analyst seniority and covers day-to-day HR administration across the employee lifecycle, with a focus on accuracy, compliance, and service delivery to internal stakeholders.
Required Experience and Qualifications
- Process HR operations transactions covering onboarding, offboarding, employee services, employee records, and related HR administration.
- Coordinate onboarding and offboarding documentation, system updates, follow-up actions, and stakeholder communication to support compliant joining and exit processes.
- Process and follow up UAE National pension registrations, updates, and related administration in line with applicable rules and regulatory timelines.
- Maintain employee files, onboarding records, probation documentation, account opening records, and related HR documentation to ensure information is accurate, complete, and audit-ready.
- Update HR Management System records, trackers, and data repositories to ensure employee information is current and available for payroll, reporting, and operational use.
- Respond to queries from employees, new joiners, line managers, Recruitment, and HR Business Partners, and progress service requests in line with agreed standards.
- Prepare and maintain HR operations reports, trackers, and documentation to support operational visibility, issue escalation, and management review.
- Ensure all assigned activities comply with company policies, approved procedures, regulatory requirements, and agreed service standards.
- At least four years of experience in HR operations, employee services, or HR administration, preferably within a regulated or large corporate environment.
- Bachelor's degree in Human Resources, Business Administration, or a related discipline.
- Demonstrated knowledge of employee onboarding and offboarding processes.
- Familiarity with UAE Labour Law and UAE National pension administration requirements.
- Experience with visa and medical insurance administration.
- Competence in HR systems and data maintenance, with attention to data accuracy and quality control.
- Ability to coordinate across multiple internal stakeholders and manage service requests within defined timelines.
- Medical insurance, group life insurance, and personal accident insurance.
- Paid leave and leave airfare.
- Preferential rates on loans and finance facilities.
- Staff discounts and offers.
- Children's education assistance, subject to job level eligibility.
- Flexible and remote working arrangements, subject to eligibility and role requirements.
- Access to structured learning programmes, e-learning, on-the-job training, and professional development.