Full job posting

Associate Director, Priority Banking

Standard Chartered • Dubai, United Arab Emirates

Role summary

This role sits within the Wealth and Retail Banking division of a global company, serving affluent and emerging affluent clients in Dubai. The position is focused on client acquisition, portfolio management, and revenue generation within the Priority Banking segment.

The Role

The Associate Director, Priority Banking is responsible for building and managing a portfolio of Priority Banking clients, with a focus on new-to-bank acquisition and deepening existing relationships. The role requires SCA (Securities and Commodities Authority) licensing, which must be obtained within six months of joining. This is a mandatory condition of employment.

Key responsibilities

Expected Profile

Compensation and Benefits

Develop and execute plans for revenue generation and business development, including digital channel adoption.
Generate new business to meet defined targets across customer numbers, volumes, revenue, product mix, and liability ratios.
Onboard new-to-bank customers referred by branches and direct sales teams.
Build sales call plans to acquire prospective clients through referrals.
Maintain accurate sales management information, including calls, prospects, attritions, and business completed.
Handle customer expectations and complaints to achieve high satisfaction and retention rates.
Lead by example, setting the appropriate tone and culture within the team.
Ensure full KYC and AML compliance, including zero-error documentation standards.
Identify and escalate suspicious transactions, potential money laundering, and forgeries.
Maintain compliance with Anti-Bribery, Anti-Money Laundering, and Financial Crime Risk procedures.
Complete SCA licensing within six months of joining and fulfil ongoing Continuous Professional Development requirements post-licensing.
Experienced relationship manager with a background in banking and investment products.
Strong communication and negotiation skills, with the ability to influence outcomes.
Demonstrated ability to manage interdepartmental relationships and deliverables.
Leadership capability that encourages team engagement and performance.
Sound understanding of the UAE business environment, preferably with established contacts in the local high-net-worth individual community.
Comfortable working across multicultural environments.
In-depth knowledge of capital markets and financial planning.
SCA certified, or able to complete certification within six months of joining.
Competitive salary in line with the global company's Fair Pay Charter.
Core bank funding for retirement savings, medical insurance, and life insurance.
Annual leave, parental and maternity leave (20 weeks), sabbatical leave (up to 12 months), and volunteering leave (3 days), with a combined minimum of 30 days annual and public holiday.
Flexible working options across home and office locations.
Access to a digital wellbeing platform, global Employee Assistance Programme, and mental health support resources.
Continuous learning opportunities including reskilling, upskilling, and access to physical, virtual, and digital learning programmes.