Full job posting
Contracts & Performance Manager
Qiddiya Investment Company • Riyadh, Saudi Arabia
The Role
The Contracts & Performance Manager is based in Riyadh, Saudi Arabia, working within a consulting firm. The role manages day-to-day contract records, supplier performance monitoring, governance coordination, and commercial documentation for contracted security workforce services. The Manager acts as the working-level interface across operations, suppliers, and corporate functions.
Contract Records and Governance Controls
Supplier Performance Monitoring
Performance Governance
Contract Change and Commercial Coordination
Recovery and Improvement
Value, Demand, and Reporting
Required Qualifications
Required Experience
Location
Riyadh, Saudi Arabia.
- Maintain contract registers covering key dates, obligations, deliverables, owners, changes, and supporting records.
- Maintain action, risk, issue, decision, mobilisation, and recovery trackers.
- Maintain auditable records of meetings, correspondence, approvals, and evidence.
- Monitor KPIs and SLAs against approved definitions, thresholds, and evidence requirements.
- Validate reported results against workforce, attendance, training, deployment, and service records.
- Maintain scorecards and dashboards and identify recurring performance concerns.
- Prepare governance packs, scorecards, risk and issue logs, and decision records.
- Coordinate and quality-check inputs from suppliers and internal stakeholders.
- Record decisions and actions for Senior Manager approval and drive actions to evidenced closure.
- Prepare initial contract amendments, variation orders, scope clarifications, and supporting justifications.
- Coordinate working-level review with Procurement, Commercial, Finance, and relevant stakeholders.
- Support future contract specifications, performance requirements, KPIs, SLAs, and evaluation inputs.
- Maintain mobilisation, transition, and close-out readiness information.
- Prepare initial non-conformance records and evidence summaries.
- Track recovery plans, milestones, owners, and evidence.
- Prepare closure evidence and recommend service, control, and governance improvements.
- Collate workforce demand, service volumes, deployment changes, and forecasts.
- Compare cost, demand, performance, and outcomes to identify optimisation opportunities.
- Identify common requirements, standard specifications, and economies-of-scale opportunities.
- Produce concise management reporting on performance, risk, change, and recovery.
- Bachelor's degree in Business, Commercial Management, Procurement, Contract Management, Operations, Finance, or a related discipline.
- Level 4 Contract or Commercial Management certification.
- Level 3 Risk Management or APMP/PMQ qualification.
- Prince2 or Agile project management qualification.
- Minimum 5–7 years of contract administration, supplier governance, or service-performance experience in complex operating environments.
- Contract administration, supplier governance, and evidence-based performance monitoring.
- Contracted workforce or labour-intensive service environments.
- KPI and SLA monitoring, non-conformance management, recovery planning, and corrective-action tracking.
- Contract change, mobilisation, transition, and close-out support.
- Experience in KSA or GCC operating environments, or major destination, city, venue, or comparable complex operations.
- Qualifications in contract management, procurement, commercial management, project management, business analysis, security, or operations.