The Role

This is an associate-level Relationship Manager position within the Retail Banking Group at company, based in Abu Dhabi. The group serves retail and micro-business customers through conventional and Shari'ah-compliant products and services, with a focus on digital delivery and customer service standards.

Likely Focus

• Acquire new commercial banking clients and manage the onboarding process, including financial analysis and credit application submission
• Achieve assigned portfolio targets and secure profitable business transactions
• Grow transaction volumes by offering relevant products, alternate channels, and value-added services based on individual client needs
• Maintain a detailed 360-degree client dossier capturing current and future financial needs
• Conduct client visits to assess and report on risk profiles, and update approving authorities on any changes
• Apply internal service standards consistently across all client and stakeholder interactions
• Adhere to organisational policies, standard operating procedures, and compliance requirements

Expected Profile

• At least five years of experience managing client relationships and a banking portfolio
• Bachelor's degree in Business, Accounting, or Finance
• Working knowledge of balance sheet analysis and key financial ratios
• Familiarity with commercial or retail banking products, including Shari'ah-compliant structures, would be relevant to this role

Compensation and Benefits

• Competitive base salary with eligibility for a variable pay plan
• Medical insurance, group life insurance, and personal accident insurance
• Paid leave and leave airfare allowance
• Preferential rates on employee loans and finance facilities
• Staff discounts and offers
• Children's education assistance, subject to job level eligibility
• Flexible and remote working arrangements, subject to eligibility and role requirements
• Structured learning and development programmes, including instructor-led courses, e-learning, and on-the-job training