This analyst position sits within the commercial and retail banking sector at a global company based in Dubai, United Arab Emirates. The global company operates across the MENAT region (Middle East, North Africa, and Türkiye), with a presence in 13 countries and more than 9 million customers. Its product range spans retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage. The organisation also runs a standalone digital banking platform with over half a million users.

The Role

The position is a Product Analyst role at analyst seniority level, based in Dubai. It sits within a banking group that processes 97% of financial transactions and customer requests through digital and remote channels rather than branches.

Likely Focus

• Analysing product performance data across retail or digital banking product lines
• Supporting product development or improvement initiatives with quantitative and qualitative analysis
• Tracking customer usage patterns and identifying trends relevant to product decisions
• Preparing reports and presentations for internal stakeholders on product metrics
• Contributing to digital banking product work, given the organisation's strong digital channel emphasis
• Coordinating with cross-functional teams including technology, operations, and business units

Expected Profile

• Background in banking, finance, business analysis, or a related field
• Comfort working with data and drawing practical conclusions from it
• Familiarity with retail or digital banking products is an advantage
• Strong written and verbal communication skills in English
• Ability to manage multiple workstreams and meet deadlines in a structured environment
• Prior experience in a product, analytics, or banking operations role is likely expected at this seniority level