The Role

Relationship Manager position within the Retail Banking Group at company, based in Dubai. The group serves retail and micro-business customers with conventional and Shari'ah-compliant products and services. This is an associate-level role focused on client acquisition and portfolio management within commercial banking.

Responsibilities

• Acquire new clients, complete financial analysis, and submit credit applications to support onboarding.
• Achieve assigned targets and secure profitable business transactions.
• Offer solutions and enrol clients in alternate channels and value-added services to grow transaction volumes and the assigned portfolio.
• Build and maintain a client dossier capturing a 360-degree view of current and future needs.
• Conduct client visits to assess and report on risk profiles, and update approving authorities on any changes.
• Deliver required service standards in all internal and external customer interactions.
• Adhere to organisational policies, standard operating procedures, and departmental processes.

Required Experience and Qualifications

• At least five years of experience managing client relationships and portfolios.
• Bachelor's degree in Business, Accounting, or Finance.
• Knowledge of balance sheet analysis and key financial ratios.

Compensation and Benefits

• Competitive salary with eligibility for a variable pay plan.
• Medical insurance, group life insurance, and personal accident insurance.
• Paid leave and leave airfare.
• Preferential rates on employee loans and finance facilities.
• Staff discounts and offers.
• Children's education assistance, applicable at certain job levels.
• Flexible and remote working arrangements, subject to eligibility and role requirements.
• Access to structured learning programmes, e-learning, on-the-job training, and professional development.